Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

What Do You Think?

We have all had bad experiences with restaurants, stores, or hotels. Maybe you have gone to a restaurant that served terrible food. Perhaps you have gone to a store that had high prices or bad service. Or maybe you have booked a hotel and found out later that the room was nothing like the advertisement.

These days, we have a better chance of preventing these unpleasant surprises. We can do this by using apps. “App” is short for “application”. An app is a computer programme on a smartphone. You can use apps to do almost anything. Apps can help you play games, get directions, talk to friends, and so on.

If f you want to find information about a store or a hotel, you can use a review app. Review apps help us evaluate services and products before we hand over our money. The idea is very simple. After you go to a restaurant or stay in a hotel, you can post a review with one of your apps. You can say anything you want. If you like a hotel you stayed in, you can tell people that it was wonderful. If you think that the food in a certain restaurant was bad, then you tell people not to eat there. Other people can use their apps to read your reviews.

Plenty of people prefer not to use these review apps. Many of these people prefer to go out and decide for themselves whether or not a service is good. However, review apps are getting more and more popular every day. Some apps are for specific services. For example, Tripadvisor focuses on travel, and Goodreads focuses on books. There are also other, larger apps that provide information for just about every service that you can think of. 5

Which of the following would be another good title for the passage?

A. Wasteful Apps

B. Complaints from Customers 

C. Customer Services

D. Conveniences for Customers

3.complete each sentece with one of the words in the box : (laptop, hard, downloaded, virusInternet, scanner, websites, floppy, surfing, sòtware, chat forum)

1. It's so easy to use a .... when you want to send photographs ti friend by email. Its just like using a photocopier

2. I've lost a lot of data. I wonder if my computer has a ...

3. I'm always impressed by people who carry their .... on aeroplanes and work on them during the flight

4. Those ... disks don't store nearly enough information. You really need to use your .... disk for all the data you want to store

5. If you want some photos of the usa. You could just try .... the web. You'll be amazed hơw many you can find

6. I belong to a great ....... there are about ten people who are all interested in 1960s music. We email one another almost every day, and can talk live to another

7. I ... a good program from the internet the other day. Would you like a copy

8. Do you ever visit any ... for pop stars or film stars? Some of them have photos and music to

9. ..... is the programs that you put into a computer to make it run

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word for each of the blanks.

Can you imagine what life would be like if there were no telephone? You could not call (51)________your friends on the phone and talk to them. If fire (52)________out in your house you could not call the fire department. If somebody was sick, you could not call a doctor.

In our daily life we need to (53)________with one another. We need do this mostly by speaking to other people and listening to (54)________they have to say to us, and when you are close (55)________them you can do this very easily. However, our voices will not travel very far even when we shout.

The man who (56)________this possible was Alexander Graham Bell, a Scotsman, born in Edinburgh in 1847. Bell, a teacher of visible speech who later moved to Canada, (57)________all his spare time experimenting. (58)________enthusiastic was he in his research for a means of sending speech (59)________electricity that he left much time for his day-to-day work and at one time was (60)________ penniless.

Question 53

A.communicate

 B.contact

C.address

D.tell

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word for each of the blanks.

Can you imagine what life would be like if there were no telephone? You could not call (51)________your friends on the phone and talk to them. If fire (52)________out in your house you could not call the fire department. If somebody was sick, you could not call a doctor.

In our daily life we need to (53)________with one another. We need do this mostly by speaking to other people and listening to (54)________they have to say to us, and when you are close (55)________them you can do this very easily. However, our voices will not travel very far even when we shout.

The man who (56)________this possible was Alexander Graham Bell, a Scotsman, born in Edinburgh in 1847. Bell, a teacher of visible speech who later moved to Canada, (57)________all his spare time experimenting. (58)________enthusiastic was he in his research for a means of sending speech (59)________electricity that he left much time for his day-to-day work and at one time was (60)________ penniless.
Question 51

A.on

B.up

C.for

D.in

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word for each of the blanks.

Can you imagine what life would be like if there were no telephone? You could not call (51)________your friends on the phone and talk to them. If fire (52)________out in your house you could not call the fire department. If somebody was sick, you could not call a doctor.

In our daily life we need to (53)________with one another. We need do this mostly by speaking to other people and listening to (54)________they have to say to us, and when you are close (55)________them you can do this very easily. However, our voices will not travel very far even when we shout.

The man who (56)________this possible was Alexander Graham Bell, a Scotsman, born in Edinburgh in 1847. Bell, a teacher of visible speech who later moved to Canada, (57)________all his spare time experimenting. (58)________enthusiastic was he in his research for a means of sending speech (59)________electricity that he left much time for his day-to-day work and at one time was (60)________ penniless.

Question 58

A.Such

B.Very

C.Too

D.So

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word for each of the blanks.

Can you imagine what life would be like if there were no telephone? You could not call (51)________your friends on the phone and talk to them. If fire (52)________out in your house you could not call the fire department. If somebody was sick, you could not call a doctor.

In our daily life we need to (53)________with one another. We need do this mostly by speaking to other people and listening to (54)________they have to say to us, and when you are close (55)________them you can do this very easily. However, our voices will not travel very far even when we shout.

The man who (56)________this possible was Alexander Graham Bell, a Scotsman, born in Edinburgh in 1847. Bell, a teacher of visible speech who later moved to Canada, (57)________all his spare time experimenting. (58)________enthusiastic was he in his research for a means of sending speech (59)________electricity that he left much time for his day-to-day work and at one time was (60)________ penniless.

Question 52

A.burst

B.broke

C.went

D.got

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word for each of the blanks.

Can you imagine what life would be like if there were no telephone? You could not call (51)________your friends on the phone and talk to them. If fire (52)________out in your house you could not call the fire department. If somebody was sick, you could not call a doctor.

In our daily life we need to (53)________with one another. We need do this mostly by speaking to other people and listening to (54)________they have to say to us, and when you are close (55)________them you can do this very easily. However, our voices will not travel very far even when we shout.

The man who (56)________this possible was Alexander Graham Bell, a Scotsman, born in Edinburgh in 1847. Bell, a teacher of visible speech who later moved to Canada, (57)________all his spare time experimenting. (58)________enthusiastic was he in his research for a means of sending speech (59)________electricity that he left much time for his day-to-day work and at one time was (60)________ penniless.

Question 57

A.took

B.wasted

C.cost

D.spent

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word for each of the blanks.

Can you imagine what life would be like if there were no telephone? You could not call (51)________your friends on the phone and talk to them. If fire (52)________out in your house you could not call the fire department. If somebody was sick, you could not call a doctor.

In our daily life we need to (53)________with one another. We need do this mostly by speaking to other people and listening to (54)________they have to say to us, and when you are close (55)________them you can do this very easily. However, our voices will not travel very far even when we shout.

The man who (56)________this possible was Alexander Graham Bell, a Scotsman, born in Edinburgh in 1847. Bell, a teacher of visible speech who later moved to Canada, (57)________all his spare time experimenting. (58)________enthusiastic was he in his research for a means of sending speech (59)________electricity that he left much time for his day-to-day work and at one time was (60)________ penniless.

Question 54

A.that

B.this

C.what

D.which