Mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the following questions.

A customer is talking to the waiter right after his dish is served.

Customer: “I don’t want to make a scene but there’s a fly in my dish.”

Waiter: “__________”

A. I am sorry for saying so

B. I am terribly sorry!

C. I’m afraid of fly

D. You can say that

Mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the following questions

A shop assistant is talking to a customer.

Shop assistant: “_________ ?”

Customer: “Ok, thanks. I am just looking.”

A. Can I help you? We’ve got some new shoes.

B. Which tie do you want, the blue one or the pink one?

C. Why don’t you like this type of T shirt?

D. Do you want to have a look?

Mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the following questions

A shop assistant is talking to a customer.

Shop assistant: “________?”

Customer: “Ok, thanks. I am just looking.”

A. Can I help you? We’ve got some new shoes

B. Which tie do you want, the blue one or the pink one?

C. Why don’t you like this type of T shirt?

D. Do you want to have a look?

Mark the letter A, B, C, or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges

The waiter is talking to a man in a restaurant.

- Waiter:” _______”

- Man: “No, I’m full already.”

A. Would you like something for dessert?

B. Excuse me. Is this seat free?

C. Excuse me. Where is your seat?

D. Have your booked in advance?

Mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the following questions.

A salesgirl is talking to a customer in a clothes shop.

Salesgirl: “Can I help you, madam?”

Customer: “ _______”

A. Yes, it’s in our summer sale

B. It’s very cheap

C. No, thanks. I’m just looking

D. Right. It looks a bit small

Mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the following questions.

A salesclerk is talking to a customer in an Apple Store.

Salesclerk:"___________"

Customer: "Yes. I'd like to buy a MacBook Air."

A. Do you look for something?

B. Good morning. Can I help you?

C. Excuse me. Do you want to buy it?

D. Can you help me buy something?

Mark the letter A, B, C, or D on your answer sheet to indicate the sentence that best completes each of the following exchanges.

The waiter asks Mr. Mark to order his food in a restaurant.

The waiter: “May I take your order now, sir?” - Mr Mark: “Yes, _____________ .”

A. let’s go to that restaurant

B. keep the change 

C. a soup and a steak

D. the food tastes really good