Mark the letter A, B, C, or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges.

Customer: …………………..

Salesman: It’s over there, next to the dry fruit section.

A. I’m sorry. I didn’t buy the tea and coffee.

B. Can you help me? I can’t carry the tea and coffee.

C. How much is a kilo of tea and coffee?

D. Excuse me, where’s the tea and coffee?

Mark the letter A,B,C or D on your answer sheet to indicate the correct answer to each of the following questions

A waiter in a restaurant is talking to a customer who has just finished his meal there. Select the most suitable response to complete the exchange

- Waiter: “Here’s your bill, sir”

- Customer: “………………………”

A. Don’t mention it 

B. Can I pay by credit card?

C. What do you have? 

D. You’re welcome

Mark the letter A, B, C or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges

- Assistant: “Is there anything I can do for you, sir?”

 - Customer: “________”

A. Yes, you are welcome.

B. Not now. Thanks away.

C. Sure. Go ahead, please.

D. Ok! Your time.

Mark the letter A, B, C or D on your answer sheet to indicate the most suitable response to complete each of the following questions.

Customer: "Can I try this jumper on?"

 Salesgirl: "_____"

A. No, the shop is closed in half an hour

B. Sorry, only cash is accepted here

C. Yes, it costs one hundred and fifty dollars

D. Sure, the changing rooms are over there

Mark the letter A, B, C, or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges.

Two students are talking in a new class.

Student 1: “Excuse me, is anybody sitting here?” – Student 2: “____________”

A. No, thanks.

B. Yes, I am so glad.

C. Sorry, the seat is taken.

D. Yes, yes. You can sit here. 

Mark the letter A, B, C, or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges.

– Customer: “Can I have a look at that pullover, please?”

– Salesgirl: “_____.”

A. It’s much cheaper.

B. Which one? This one?

C. Sorry, it is out of stock.

D. Can I help you?

Mark the letter A, B, C, or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges

Waiter: “__________”

Customer: “Yes, I’ll have a potato soup, and chicken rice.”

A. Are you ready to eat?

B. Are you ready to order?

C. Could you bring me some dishes?

D. What do you think of our menu

Mark the letter A, B, C, or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges.

- "Excuse me. Where’s the parking lot?" - “___________”

A. Why do you ask me? I don’t know

B. Do you get lost? I do too

C. You missed the turn. It’s back that way  

D. You are going the wrong way. It’s not here