V. Mark the letter A, B, C or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges.

1. A: I’d like to try this conical hat, please. B: _____________

A. This can be a souvenir. B. Sure. Put it on.

C. It takes time to make it. D. It’s not very expensive.

2. A: What a beautiful painting! – B: ______________

A. I bought it in a souvenir shop. B. I’m glad to tell you so.

C. You’re welcome. D. I don’t mind if you say that.

3. “Would you like to join us on the trip to Van Phuc Silk Village?” - “_______________”

A. No worries B. Congratulations C. Sounds great D. Well-done

4. “I feel depressed because of my test’s bad result.” – “_______________”

A. Keep calm. Everything will be alright B. It’s very kind of you

C. Let’s go. I can’t wait D. You did a good job

5. A: My closest friend misunderstood me. - B: ....................................................

A. Well done! B. If I were you I would get some sleep.

C. It’s very kind of you to do that! D. I understand how you feel

Mark the letter A, B, C, or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges

Mr Black: “ I’d like to try on these shoes, please.” Salesgirl: “__________”

A. That’s right, sir

B. Why not? 

C. Me too

D. By all means, sir

Mark the letter A, B, C, or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges

Mr. Black: “I’d like to try on these new shoes, please.” - Salesgirl: “_______”.

A. By all means, sir.

B. That’s right, sir.

C. Why not?

D. I’d love to.

Mark the letter A, B, C, or D on your answer sheet to indicate the most suitable response to each of the following exchanges from 47 to 48.

Jane:  “Would you rather have coffee or orange juice?”

Susan: “______”.

A. I like both

B. I have either

C. Either, please

D. I’d rather to have coffee

Mark the letter A, B, C, or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges

“Hello, I would like to speak to Mr Green, please!”

“_____________________” 

A. I’m sorry, I’ll call again later

B. I’m afraid I don’t know 

C. Sorry. Can you take the message? 

D. Sorry, Can you say that again? 

Mark the letter A, B, C, or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges.

“Can I have a look at that pullover, please?” - “___________________________.” 

A. Sorry, it is out of stock. 

B. Which one? This one? 

C. It’s much cheaper.     

D. Can I help you? 

Mark the letter A, B, C, or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges.

“Can I have a look at that pullover, please?”

“________________________.”

A. Sorry, it is out of stock

B. Which one? This one?

C. It’s much cheaper

D. Can I help you?

Mark the letter A, B, C or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges.

“Mr. Smith, I’d like you to meet Mr. Matt, my friend.” - “ _________ ”

A. Hello, how are you?

B. Hello, how are you going?

C. Hi, how are you getting on?

D. How do you do? Nice to meet you.