Mark the letter A, B, C, or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges.

– Clerk: “Good morning, and welcome to Vietcombank. How can I help you?”

– Customer: “_____. What kind of accounts do you have?”

A. I’d like to withdraw some money.

B. I’d like to borrow a loan from the bank. 

C. I’d like to open a savings account.

D. I’d like to deposit some money into my account.

Mark the letter A, B, C or D on your sheet answer sheet to indicate the most suitable response to complete each of the following exchanges.

- David: "Good morning, Mr Deakin. How are you?"   

- Mr Deakin: "  ___________  . And you?

A. I'm busy now

B. I'm fine. Thank you

C. I'm going home

D. I'm having a class now

Mark the letter A, B, C, or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges.

Question 22: – “Good morning, could I speak to Mr. David, please?”

– “ _____”

A. He’s in a meeting. Can I take a message? 

B. Probably by Monday next week. 

C. I’ll have to ask the person you want to ring first. 

D. Certainly. Would two o’clock be OK?

Mark the letter A,B,C or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges.

“Can I use your computer?” – “_______.”

A. Well done.

B. No, thanks

C. Of course 

D. Yes, I can

Mark the letter A, B, C or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges.

A: “Help yourselves to the beef and chicken, children!” – B: “______.”

A. Yes. Why not?

B. Yes, please

C. Oh. thank you!

D. Just feel at home

Mark the letter A, B, C, or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges.

 “Can I get you something to drink?”

A. I’d like some Coke, thanks

B. Thank you. You’re welcome

C. Yes, why not?

D. Yes, you can, of course

Mark the letter A, B, C, or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges.

Sue: “Can you help me with my essay?”

Robert: “________________________”. 

A. Yes, I’m afraid not. 

B. I think that, too. 

C. Not completely 

D. Why not? 

Mark the letter A, B, C, or D on your answer sheet to indicate the most suitable response to complete each of the following exchanges.

Sue: “Can you help me with my essay?”

Robert: “________________________”.

A. Yes, I’m afraid not. 

B. I think that, too.

C. Not completely 

D. Why not?