\(\left(\frac{1999}{2011}-\frac{2011}{1999}\right)-\left(\frac{-12}{1999}-\frac{12}{2011}\right)\)
\(=\frac{1999}{2011}-\frac{2011}{1999}+\frac{12}{1999}+\frac{12}{2011}\)
\(=\frac{2011}{2011}-\frac{1999}{1999}\)
\(=1-1=0\)
\(\left(\frac{1999}{2011}-\frac{2011}{1999}\right)-\left(\frac{-12}{1999}-\frac{12}{2011}\right)\)
\(=\frac{1999}{2011}-\frac{2011}{1999}+\frac{12}{1999}+\frac{12}{2011}\)
\(=\frac{2011}{2011}-\frac{1999}{1999}\)
\(=1-1=0\)