Question

Work in pairs. In turn, make complaints about the situations below.

1. The cans of fish you bought at the shop expired five days ago.

2. An assistant at the shop was not very helpful.

Answer 1

Tham khảo

1. I’m calling to make a complaint about the cans of fish I bought at your shop five days ago. It was expired.

2. I’m not happy with an assistant at the shop. She was not very helpful.

Answer 2

Tham khảo:

1. I’m calling to make a complaint about the cans of fish I bought at your shop five days ago. It was expired.

2. I’m not happy with an assistant at the shop. She was not very helpful.

Answer 3

Tham khảo
1. The cans of fish you bought at the shop expired five days ago.

A: I'm calling to make a complaint about the can of fish I bought at the shop. It expired five days ago.

B: Well ... Let me check it.

A: I'm waiting.

B: I'm sorry about that. I'll send you another one.

2. An assistant at the shop was not very helpful.

A: I'm calling to make a complaint about the assistant at the shop. She / He was not very helpful.

B: Well ... Can you tell me name of that assistant?

A: I don't know their name but she / he has long curly hair and she / he wears glasses.

B: Oh. I got it. I am really sorry about that.

Answer 4

Tham khảo:

1.

A: I'm calling to make a complaint about the can of fish I bought at the shop. It expired five days ago.

B: Well ... Let me check it.

A: I'm waiting.

B: I'm sorry about that. I'll send you another one.

2.

A: I'm calling to make a complaint about an assistant at the shop. She / He was not very helpful.

B: Well ... Can you tell me name of that assistant?

A: I don't know his/ her name but she / he has long curly hair and wears glasses.

B: Oh. I got it. I am really sorry about that.