6. Complete the phrases with the words below.
(Cụm từ khoá. Hoàn thành các cụm từ với các từ bên dưới.)
broken come exchange happy manager money problem repair something stopped work write
Making a complaint
There's a (1) _____ with...
There's (2) _____ wrong with...
It doesn't (3) _____.
It has (4) _____ working.
It's (5) _____
The (dial) has (6) _____ off.
Can I have my (7) _____ back, please?
Can I (8) _____ it, please?
Can you (9) _____ it?
I'm not (10) _____ about that.
Can I see the (11) _____, please?
I'm going to (12) _____ to (customer services).
1.problem
2.something
3.work
4.stopped
5.broken
6.come
7.money
8.repair(hoặc exchange)
9.exchange(hoặc repair)
10.happy
11.manager
12.write