Note: You need to write a response to an e-mail that you will read. What your response needs to include is in the directions so make sure you also read the directions carefully.
To: Kenndey@airport.comDirection: As if you were the manager of the airport Mr. Kenndey, read the letter and write a suitable response.
MÌnh viết thế này thì đã đc chưa vậy ? mong các bạn đóng góp !
Subject: We are so sorry !
Sorry for what unfortunately happened in that flight.
However, because the safety of the passengers, we have to evacuate everyone. This is really no one wants. I know doing so will damage the work of many people. We really don't have other way.
We will try our best to please the customer. We will compensate for your loss. However, we still hope customers will choose our services.
Sorry customers,
Kenndey