\(n\ge4\)
\(\frac{n!}{\left(n-3\right)!}-\frac{n!.2}{4!.\left(n-4\right)!}=\frac{n!.3}{\left(n-2\right)!}\)
\(\Leftrightarrow n\left(n-1\right)\left(n-2\right)-\frac{n\left(n-1\right)\left(n-2\right)\left(n-3\right)}{12}=3n\left(n-1\right)\)
\(\Leftrightarrow12\left(n-2\right)-\left(n-2\right)\left(n-3\right)=36\)
\(\Leftrightarrow n^2-17n+66=0\Rightarrow\left[{}\begin{matrix}n=6\\n=11\end{matrix}\right.\)