Listen to the conversation with your book closed. What time will the traveler get on the plane? 

Airline agent: Good afternoon. Where are you flying to today?

Traveler: To Bogota. Here's my passport.

Airline agent: Thank you. And do you have any bags to check?

Traveler: Just one. And this is my carry-on bag.

Airline agent: OK, thank you. Here’s your boarding pass. You're in seat 27D. Boarding time is 10:15 at gate 13, but you must be at the gate 30 minutes before that.

Traveler: OK, and 27D is a window seat, isn't it?

Airline agent: No, I'm afraid it isn’t. There aren't any window seats available.

Traveler: Oh, I thought I had reserved a window seat when I booked online.

Airline agent: I'm sorry about that, ma’am. Is there anything else I can help you with?

Traveler: Yes, is there a restaurant after the security check?

Airline agent: Yes, there are two.