| Read the following passage and mark the letter A, phrase that best fits each of the numbered blanks | B, C or D on your answer sheet to indicate the correct word or from 15 to 19. |
THE RECIPE FOR GOOD COMMUNICATION
How many people do you communicate with in a day? Probably a lot more than you did ten years ago. With a few pieces of
equipment we can „talk‟ to people in more and more ways, not (15) ……..face-to-face and on the phone, but also through the
Internet. It is very important, therefore, for everyone to try and improve their communication skills. Despite all the
technological advances of (16) ……… years, the art of good conversation is still at the heart of successful communication. So
it is a good idea to remember the four golden rules of good communication. (17) ……., be as clear as you can.
Misunderstandings happen if we don‟t say correctly (18)……….we mean. Secondly, we have to
work hard at listening. Pay attention to what the other person is saying. Thirdly, ask other people what they think, don‟t only
tell them what you think. Fourthly, give them time to say what they want, and show interest in what they say. If you (19)……..
these rules, you will be a good communicator.
| Câu 15: A., only Câu 16: A. recent Câu 17: A. One Câu 18: A. what Câu 19: A. mention | B. by B. late B. Once B. when B. forget | C. as c. close c. First c. which c. concentrate | D. through D. last D. Firstly D. whom D. follow |
