a: \(M=\dfrac{-y+4}{y-2}+\dfrac{1}{y-2}+\dfrac{3}{y+2}\)
\(=\dfrac{-y+5}{y-2}+\dfrac{3}{y+2}=\dfrac{-y^2-2y+5y+10+3y-6}{\left(y-2\right)\left(y+2\right)}\)
\(=\dfrac{-y^2+6y+4}{\left(y-2\right)\left(y+2\right)}\)
b: Khi y=3 thì \(M=\dfrac{-3^2+6\cdot3+4}{\left(3-2\right)\left(3+2\right)}=\dfrac{-5+18}{5}=\dfrac{13}{5}\)