C: Use English at the Airport

Write the words and phrases from the box next to their meanings. 

airline agent      baggage claim      boarding pass      carry-on bag

(online) check-in        gate        security check        terminal

1. (online) check-in registering for your flight at the airport or electronically

2. ____________ the person who helps you register for your flight and takes your large bags

3. ____________ where travelers arrive and leave from at an airport

4. ____________ this has your flight details and seat number. You need it to get on the plane.

5. ____________ where you picK Up your suitcase after your flight

6. ____________ where your bags are checked by security officers

7. ____________ the door where you get on the plane

8. ____________ a small bag you can take on the plane with you

Complete the paragraph with the words and phrases from A

When you get to the airport, the first thing you have to do is go to the right (1) _____________. Then, you need to find the (2) ___________ desk where an (3) ___________ will help you. They will check your passport and give you your (4) ___________ which has your flight information. If you have a large bag or suitcase, you have to check it there. If you only have a (5) ____________, you can take it on the plane with you. If you did (6) ____________, you already have your boarding pass, so you can go straight to the (7) ___________ in the departure area. You will have to go through a (8) ___________ to make sure you don't have anything dangerous. Finally, when you get to your destination, you can pick up your checked bag from the (9) _______________.

Listen to the conversation with your book closed. What time will the traveler get on the plane? 

Airline agent: Good afternoon. Where are you flying to today?

Traveler: To Bogota. Here's my passport.

Airline agent: Thank you. And do you have any bags to check?

Traveler: Just one. And this is my carry-on bag.

Airline agent: OK, thank you. Here’s your boarding pass. You're in seat 27D. Boarding time is 10:15 at gate 13, but you must be at the gate 30 minutes before that.

Traveler: OK, and 27D is a window seat, isn't it?

Airline agent: No, I'm afraid it isn’t. There aren't any window seats available.

Traveler: Oh, I thought I had reserved a window seat when I booked online.

Airline agent: I'm sorry about that, ma’am. Is there anything else I can help you with?

Traveler: Yes, is there a restaurant after the security check?

Airline agent: Yes, there are two.