Fill in each numbered blank with one suitable word or phrase.(Điền vào mỗi chỗ trống được đánh số bằng một từ hoặc cụm từ thích hợp.)
Researchers in communication show that more feelings and intentions are (41) _______ and received nonverbally than verbally. Mehrabian and Wienerfollowing have stated that only 7% (42) _______ message is sent through words, with remaining 93% sent nonverbal (43) _______.
Humans use nonverbal communication because:
1. Words have limitations: There are (44) _______ areas where nonverbal communication is more (45) _______ than verbal, especially when we explain the shape, directions, personalities which are expressed nonverbally.
2. Nonverbal signal are powerful: Nonverbal cues primarily express inner (46) _______ while verbal messages deal basically with outside world.
3. Nonverbal message are likely (47) _______ more genuine: because nonverbal behaviors cannot be controlled as easily as spoken words.
4. Nonverbal signals can express feelings inappropriate to state: Social etiquette limits (48) _______ can be said, but nonverbal cues can communicate thoughts.
5. A separate communication channel is necessary to (49) _______ send complex messages: A speaker can add enormously to the complexity of the verbal message through simple nonverbal (50) _______
41. a. sent b. posted c. mailed d. thrown
42. a. through b. in c. of d. for
43. a. thought b. expressions c. gestures d. postures
44. a. sum b. great deal c. amount d. numerous
45. a. effect b. effective c. effectively d. effectiveness
46. a. feelings b. words c. shows d. sorrows
47. a. be b. being c. to be d. been
48. a. what b. that c. why d. when
49. a. get b. have c. make d. help
50. a. signs b. signals c. sight d. signatures
