A.thinking 

B.made 

C.further 

D.attaching 

E.meet 

F.particularly 

G.attend 

H.again

Dear Micheal, 

Thanks for offering me the opportunity to (1)______ the marketing technology conference last week. As you know, I was (2) _______ interested in the digital marketing presentations. thinking made further attaching meet particularly attend again I saw some very useful talks and I’ve (3)_____ some new contacts that will be good for our company. I’m (4) _______ information on two new digital marketing applications that I think we could use. Thanks again for this opportunity. I am happy to discuss the applications (5)________ if you are interested. 

Best regards,

Jun

a. to get a move on 

d. solve this problem? 

b. to test it? 

e. care of it. 

c. out of time. 

f. on the final quality test?

1. Have you had a chance ______ 

2. We’re running ______ 

3. Can you ______ 

4. Where are we ______

A.variety

B.experience

C.voice

D.sending

E.clear

F.useful

G.deliver

H.facial

Business communication comes in a few different forms and isn’t limited to speech. Companies work with a wide range of people and other businesses, prompting them to communicate in a (1) ____ of mediums. To be effective, care is given to the tone and clarity of the message regardless of the communication method.

There are four standard methods of business communication:

• Verbal communication is the use of your (2)_____ to convey an idea or speak an opinion. Examples include virtual meetings, phone calls and in-person conversations.

• Visual communication is the use of images or graphics to make an idea (3)_____. Examples include charts, maps, infographics and videos.

• Nonverbal communication is the message we send and receive through behavior. Examples include body language, gestures, dress and (4)_____ expressions.

• Written communication is what we (5)_____ through print or digital media. Examples include emails, letters, memos, reports and other documentation

Choose the appropriate expressions to complete the conversation between a hotel clerk and a guest. There are TWO extra expressions. Write the letters a - f on the answer sheet

a. A single room for three nights? 

d. I’ll need a picture ID and a credit card, please. b. Your name, please?

e. I made the reservation online. 

c. And could you fill out this form, please? 

f. Hope to see you next time, Sir.                         

Hotel clerk: Welcome to the Diamond Hotel! How can I help you? 

Guest: Oh. Hello. I’m checking in. 

Hotel clerk: (1) __________ 

Guest: Tom Cruise. (2) ________________ 

Hotel clerk: Oh, yes, here it is, Mr. Cruise. A single room for three nights?

Guest: Yes, that’s correct. 

Hotel clerk: (3) _____________ 

Guest: Certainly. Here you are. 

Hotel clerk: Thank you. (4) ______________ Guest: Sure. Do you have a pen? 

Hotel clerk:Certainly. And here’s your key and a map of the hotel. It’s room 115, on the first floor.

Guest: Many thanks.  

Match the requests with the responses. There are TWO extra responses. Write the letters a - f on the answer sheet

a. Yeah, I really enjoy our conversation. Talk to you later. 

d. I’m afraid she’s out. Would you like to leave a message? 

b. Yes, of course. Can I take your number please? e. Yes, I’ll mail you ASAP. 

c. Sure. It’s J-O-N-E-S.

 f. Yes, please. Black coffee with two sugars.

1. Could you ask her to ring me later, please? 

2. I’ve got a meeting in five minutes. Can we meet up another time? 

3. Sorry. It’s a bad line. Can you spell your name again, please? 

4. Is that Donna?

Rearrange the words/phrases to make complete sentences. Use capital letters when necessary. Write the sentences on the answer sheet.  Example: one / most / YAME / of / Vietnames / famous / is / brands / . / --> Answer: YAME is one of Vietnamese most famous brands. 

1. you / also / the / price / Could / please / me / including / tell / breakfast / ? // 

2. like / book / three / a / room / for / nights / I / would / to / double /. //

3. a / park / car / hotel / there / Is / near / the / ? //

1. Pat is living with his parents in a small flat because he can’t buy his own house. 

=>If_________________ (Use unreal condition) 

2. The boss asked him to leave the meeting. 

=> He_________________

3. Did the proposal interest you?

 => Were __________________

Fill in the gaps with NO MORE THAN THREE WORDS so that both of the sentences have the same meaning. Only write the words you fill in on the answer sheet.  

 1. They informed us about the meeting at the last minute. => We ________ about the meeting at the last minute. 

2. The contract might be finished by the end of the day. => The company ______ the contract by the end of the day. 

3. There have been some delays in the application process. => Some delays _________ occurred in the application process. 

4. An inept employee caused the error. => The error _______ by an inept employee.

5. There were too many people in the restaurant so it was noisy. => The restaurant ________ too many people in it so it was noisy

1. I’m rather tied ……. tomorrow. I’ve got meetings most of the day. 

A. on B. at C. up D. to 

2. Can we sum …….. what we’ve agreed? 

A. up B. in C. about D. on 

3. I’ll put you through …… Customer Care. 

A. of B. at C. to D. with

Sắp xếp lại từ Tiếng anh

Example: bdnra--> Answer: brand 

1. edisonve 

2. derensemont 

3. placipinato